LOST OR STOLEN PACKAGES

Kaynaturalz Lost & Stolen Package Policy

At Kaynaturalz, we strive to ensure that all orders are processed and shipped with care. However, once an order has been shipped and marked as delivered by the carrier, we are no longer responsible for lost or stolen packages.

If your package is lost or stolen, please follow these steps:

  1. Check with USPS – If your tracking information shows that your package was delivered but you have not received it, check with your neighbors, building management, or local USPS office.
  2. **File a Claim